SolarCleaningBossPro Blog — Solar Panel Cleaning Software

Solar Panel Cleaning Software in Canada, Australia, New Zealand and the UK

Rooftop solar is everywhere, and so are the companies that clean it. A lot of field-service software is built with only US companies in mind, which leaves owners elsewhere fighting with address formats, currencies and texting that does not work. Here is what to expect from SolarCleaningBossPro if your trucks run outside the US.

Same Software, Different Country

Most of the setup mistakes in Common Mistakes When Starting on Solar Panel Cleaning Software apply wherever you work. So does almost everything else in this series: panel details, recurring plans, the Waiting List, routes, the tech app, the customer app and billing all work the same way. This article covers the parts that change by country.

Where It Works

SolarCleaningBossPro works in the US, Canada, Australia, New Zealand and the UK. Addresses in each of those countries can be imported and placed on the map, routes are built from your shop the same way, and the tech and customer apps run in the browser on any iPhone or Android phone.

Billing in Your Own Currency

Customers are billed in their own currency. A company in Australia bills in Australian dollars, a company in the UK bills in pounds, and so on. Invoices carry line items and sales tax where it applies, cards on file can be charged on completion or on a schedule, and customers can pay online from the customer app.

Set up your service list in local terms. The per-panel price, minimum charge, story and steep-pitch add-ons and bird proofing per panel are all your own prices for your own market.

Texting: Check Before You Count On It

Texting is the one area that really differs by country. Two-way texting and automated text alerts are offered for customers in the US and Canada. If you work in Australia, New Zealand or the UK, do not plan your customer communication around texting until you have confirmed what is available for your country.

In the meantime, the rest of the customer communication works fine:

• Email alerts for the night before and other reminders
• The customer app, with the live route map showing where the customer is in line
• Invoices and online payment in the customer app

Many customers are perfectly happy with an email reminder and a link to watch the crew on the map.

Seasons and Schedules

Recurring plans are set by minimum days between visits, not by calendar months, so they work the same in either hemisphere. A twice-a-year plan is 180 days whether your busy season is in March or September. The Waiting List shows what came due, colored not due yet, due now or overdue past a 7-day grace, wherever you are.

Tags and reports work the same way too, so you can see your residential and commercial base and plan ahead for your own busy months. Recurring Cleanings in Solar Panel Cleaning Software: Twice a Year, Yearly and Quarterly covers plan setup in more detail.

Roof Work Rules Vary

Safety rules for working at height differ from country to country, and sometimes from region to region. The basics are the same everywhere: proper fall protection, never walking on the panels, soft brushes and pure water, and following the panel maker's cleaning guidance. Beyond that, follow the rules where you work.

The software helps by putting stories, pitch and roof access side on every job card, so the crew can plan the right setup before they arrive.

Same Plans, Same Trial

Plans are the same everywhere: Start, Pro and Crew, with a 14-day free trial and no credit card required. Import your customers, check that the addresses place correctly on the map, set up your service list in your currency and run a few days before you decide.

When you import, keep the address columns in the format your country uses: state or province, postcode and so on in their own columns. Clean address data places more reliably on the map, which matters because the map is where you see what came due and build each truck's route. Check a few pins in each town before you start scheduling from them.

Running a Solar Cleaning Company Anywhere

Outside the US, the core of solar panel cleaning software is the same: one record per customer, the array on every job, plans that come due on their own, routes, apps and billing. Just confirm texting for your country before you rely on it. To see the whole system, visit the solar panel cleaning software overview.